Uber driver’s levels in the UK- how to be a diamond Uber driver?

Since Uber was launched as a private hire taxi service, a revolution happened in the world of PCO drivers. Although Uber was not the pioneer in this field, nowadays it is literally the most popular rideshare app in the world with millions of users and drivers. This was probably the main reason that Uber determined different levels for drivers to enhance the competition among the drivers so that better services and a high quality trip experience could be fulfilled for the riders.

The more satisfied riders mean the more loyal riders and the more loyalty brings more and more customers for a trade. To be honest, Uber did best in this issue and the riders are getting more and more. But this is not the only competition among Uber partners! Uber users also will get rated by the driver so that they could have special promotions as well. Let’s review both sides of ratings on Uber together. Note that all the mentioned information is related to Uber driver UK. In other locations, Uber might have a different definition for the levels.

Uber driver’s levels in the UK

Article preview

  • Uber driver’s levels in the UK
  • How to be a diamond Uber driver?
  • Customer rating by Uber drivers!
  • Conclusion

Uber driver’s levels

First, let’s take a look at the categories Uber considered for its drivers, then check what each of them means:

  1. Blue (for all Uber drivers in the UK)
  2. Gold (minimum points for Uber driver London is 500 and for Uber driver in rest of the UK is 600)
  3. Platinum (minimum points for Uber driver London is 900 and for Uber driver in rest of the UK is 1200)
  4. Diamond (minimum points for Uber driver London is 1300 and for Uber driver in rest of the UK is 1800)

These are the four categories Uber determines for the Uber drivers and for each of them, some rewards are considered. The main program of Uber pro (categorizing Uber drivers) is to develop the drivers beyond working so many special rewards are offered to diamond drivers.

Blue Uber driver rewards

  1. Partner promotions from AXA
  2. 5% discount for car maintenance
  3. 5% fuel saving with Shell GO+
  4. £150 vehicle interruption cover with AXA XL
  5. Gympass membership from £7.99

Gold Uber driver rewards

  1. Free 24/7 breakdown assistance with the AA
  2. 10% discount for car maintenance
  3. 3% fuel saving with Shell GO+
  4. £250 vehicle interruption cover with AXA XL
  5. Partner protection from AXA
  6. 100% tuition fee coverage with The Open University
  7. Gympass membership from £7.99
  8. Dedicated customer support
  9. 10% discounted Private Hire Motor Insurance from INSHUR
  10. £1.50 discounted EV Charging Subscription with BP Chargemaster

Platinum Uber driver rewards

  1. Free 24/7 breakdown assistance with the AA
  2. 10% discount for car maintenance
  3. 4% fuel saving with Shell GO+
  4. £350 vehicle interruption cover with AXA XL
  5. Free MOT with AA
  6. Partner protection from AXA
  7. Priority airport rematch
  8. 100% tuition fee coverage with The Open University
  9. Gympass membership from £7.99
  10. Dedicated customer support
  11. 15% discounted Private Hire Motor Insurance from INSHUR
  12. £3 discounted EV Charging Subscription with BP Chargemaster

Diamond Uber driver rewards

  1. Free 24/7 breakdown assistance with the AA
  2. 10% discount for car maintenance
  3. 5% fuel saving with Shell GO+
  4. £450 vehicle interruption cover with AXA XL
  5. Free MOT with AA
  6. Partner protection from AXA
  7. Priority airport rematch
  8. 100% tuition fee coverage with The Open University
  9. Free destinations
  10. Gympass membership from £7.99
  11. Dedicated customer support
  12. 20% discounted Private Hire Motor Insurance from INSHUR
  13. £4 discounted EV Charging Subscription with BP Chargemaster

How to be a diamond Uber driver?

In order to be in the top list of diamond Uber drivers in the UK, you need to consider two important factors; trip cancelations and rider’s ratings. As long as a rider gives you high ratings and you won’t cancel trips, you have a high chance to gain more points and become a diamond Uber driver in London. Note that not all cancellations can affect your points. The following example will tell you more.

Alex is an Uber driver in the UK, and didn’t have any cancellations in the past 30 days which means no negative marks for him. One day he went to the location of the rider’s starting point but the rider didn’t show up! So Alex decided to cancel the trip to have a new one and explained the reason while canceling.

how to be a diamond Uber driver

In other words, the cancellations in the past 30 days are only calculated and the ones with a reasonable and certain causes won’t be considered.

By covering the cancelled trips, you will have one more step to gain points and become a diamond Uber driver in the UK. There are many tips which can help you to receive a 5-star rating from your riders. You can learn more about passenger treats and ways to receive more tips in ourtips to earn more tipsblog post in more detail. In brief you have to make it as comfortable as possible for the riders so that they would be pleasant enough to give you a 5-star rank plus tips.

How is the rating calculated?

The last 500 ratings passengers gave to a certain driver would be used to calculate the current rating of the driver. These ratings are collected and each 3 months of ratings would determine your current points and you can use the mentioned rewards.

About the cancellations, as we mentioned, not all the cancelled trips would affect your ratings. Therefore, focus on the received stars more.

Customer rating by Uber drivers

It is interesting to know that, you, as an Uber driver will also rate your passengers. This way, drivers can identify the best passengers and decide easier whether to accept a ride or not!

How does it work?

After each trip, the rider would be able to rate the customer and trip in total out of 5. The point is when rating for a rider is not in the accepted range, they would no longer be able to use the services of Uber. That’s how Uber makes a quality trip.

Uber driver’s levels

Conclusion

Uber is a two-way street business which tries to make both customers and drivers (all the users) happily satisfied. Therefore, rating can be considered as a great way of evaluating both the drivers and the passengers. At the end of each trip, both sides would be able to rate each other and this rating will directly affect the status of the user. For drivers, some rewards are considered as higher rates and for riders, having a higher chance to be picked is the best reward (the delays of getting an Uber driver in the UK would be decreased dramatically).

Once your rating is above 4.7, way to go, you are considered perfect so keep it going and try not to lose your position. We hope that reading this article would be useful to both sides of Uber users, drivers and passengers.

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