PHV Operator Guide

PHV Operator Guide

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As a PCO driver, you might not have a clear view of choosing a perfect company to work with since you may be unfamiliar with the pros and cons of each company. So, having a list of the private hire companies will help you pick the perfect PHV operator matching you. This article will introduce top private hire platforms available in the UK with their advantages and disadvantages, making it easier for you to select your future company and work in the best situation. You will also learn more about the requirements of each company to join. 

Content overview

  • What does a PHV operator mean? Who is the PHV operator?
  • Tasks of a PHV driver in the UK
  • Introducing different PHV operators + pros and cons, requirements to join

What does a PHV operator mean? Who is the PHV operator?

PHV operator

A PHV operator is a company that supports private hire cabs in a particular area, or it might have a comprehensive platform supporting more than one country. Sometimes delivery services are also supported by PHV operators. PHV operators usually provide a mobile app or a website so that the customer can easily take a taxi and pay for it online. Booking taxi through these platforms are not only getting more popular day by day bult also these platforms have created flexible jobs for many people.  It is worth mentioning that minicab or private hired drivers are only allowed to get jobs through the PHV operator’s provided platform. 

Tasks of a PCO driver in the UK

As a PCO driver, you are responsible for the tasks below:

  1. Picking up the rider from their starting point (which is announced in the PHV operator’s platform)
  2. Dropping off the customer at their desired destination
  3. Selecting the safest and fastest route or choosing a path the customer prefers
  4. Helping the customer load and unload the carriages (if they had any)
  5. Be well mannered and fair to your customers
  6. Keep the car clean

PCO drivers must be careful and pay attention to road rules. Moreover, they should picking up their customer on time. Accuracy in reading maps is one of the other requirements a PCO driver needs to be equipped with. In fact, PCO drivers are tested for map reading skills by an exam called “Topographical skills” before obtaining the PCO licence.

Introducing different PHV operators + pros and cons, requirements to join

Each country have local PHV operators, so there must be a PHV operator guide for each of them. Read the rest of the article to get familiar with the most popular companies and learn to choose yourself the best match.

Uber

Uber is the biggest and most famous PHV operator in the world. The reason could be the services and offers that Uber provides. Besides the PCO services, Uber offers a vast range of delivery services as well as renting bikes and scooters.

Pros

  1. Millions of people use Uber, so you will always have a customer.
  2. Having the best user interface on Uber apps made it easy to work with.
  3. Flexibility of time and location.
  4. There is no limit to cashing out your earnings, which is impossible for some other operators.

Cons

  1. Uber charges more than other operators, which is %25 commissions. Paying this price will allow you to catch more customers by connecting to users. However, Uber will charge less if drivers use electric vehicles. 
  2. As demands for taxis increase in certain hours of a day, Uber applies surge pricing strategy and the rates automatically increase. The prices will adjust according to demand from customers and availability of drivers. Drivers get benefit from this strategy and it significantly increase their income. However, it is not always a reliable strategy. 

What do I need to become an ‘Uber’ driver

  1. A four-door vehicle made in the past ten years or newer
  2. Valid vehicle taxi licence from the local council
  3. Valid taxi licence with a valid driving licence
  4. Be 21 or older
  5. To have at least three years of driving experience.

If you can fulfill the abovementioned requirements, go to the Uber website and sign up easily.

Many people think that there is a difference between the two terms and you should look for different terms for the specific purposes for which you want to use the car. If you wish to read more, click on the link PCO car rental London to get the latest details.

Bolt

If you have heard about the Taxify company, Bolt is the UK version of it which offers services all around Europe as well. They are well-known for their appealing suggestions on the ride fees.

Pros

  1. There is only a %15 – %20 commission fee, depending on the city. Compared to other PHV operators, Bolt commission rate is more attractive. 
  2. Once the driver has arrived at the starting point, they will start earning even if the rider is not available. (the waiting fee is 25p per minute).

Cons

  1. An advantage for riders and a disadvantage for drivers is that rates are fixed.
  2. Difficulty in communication with the company and payment issues through the app is reported.

What do I need to become a ‘Bolt’ driver?

  1. Have a 2011 or newer PCO car.
  2. To be at least 21 with three years of driving experience.
  3. Valid vehicle taxi licence from the local council
  4. Valid taxi licence with a valid driving licence

Ola

Another PHV operator in the world is Ola which started its services in 2011 in India and Australia. Recently, Ola expanded its services to the UK.

Pros

  1. Ola only charges %15 commission.
  2. Daily payouts.

Cons

  1. Some reports of payment issues from customers.
  2. Less jobs comparing with Uber and Bolt.
  3. Still not very popular in London.

What do I need to become an ‘Ola’ driver?

  1. A taxi licenced vehicle model 2008 or newer.
  2. A taxi licence with a valid driving licence.
  3. Be 21 or older.

You can easily register on the Ola website.

Free Now

Offering black cabs and private hire vehicles together in one app made Free Now distinguishable from other taxi booking platforms.  

Pros

  1. Twice payments per week.
  2. Loyalty program and special offers and discounts.
  3. Special app features such as blocking passengers and receiving past six month reports.

Cons

  1. Not very popular yet as it is a new brand in London.
  2. Combining the traditional cabs and new taxi method made many criticisms.
  3. The app determines steady rates before the ride is started. There won’t be extra fees for sticking in traffic jams.

What do I need to become a ‘Free now’ driver?

  1. Having a ten year or newer model taxi vehicle.
  2. Have a taxi licence with a valid driving licence.
  3. Be 21 or older.

You can simply apply on the company’s website.

Green Tomato Cars

One of the best PHV operators is Green Tomato Cars, as they offer environment-friendly services. Their motto is: “We intend to pave the way to an emission free London.”

Pros

  1. Environment-friendly services.
  2. They started working in London 6 years ago, so they have more loyal customers and offers.
  3. Working full-time is available on Green tomato cars, and you can have yearly salaries plus off days.
  4. Weekly bonuses for meeting the goals of the company.
  5. Learning English fees are supported by Green tomato cars company.

Cons

  1. Not much advertising and brand building.
  2. If you choose to work full time, there won’t be any time and location flexibility. 

What do I need to become a ‘Green Tomato Cars’ driver?

  1. A confirmed vehicle by Green tomato cars.
  2. Have a PCO licence with a valid driving licence.
  3. Be 21 or older.

Addison Lee

Addison Lee is one of the pioneers in this market as the company was established in 1975, providing minicab services. This background made them change their services into a PHV operator.

Pros

  1. The clients are probably corporate or executive customers, which means you will have a safer ride. You can also have steady clients.
  2. Extensive range of customers.
  3. Good technology support for the app.

Cons

  1. Must rent a car from Addison Lee, mainly Ford Galaxy, which is quite expensive.
  2. There are some reports by drivers on not earning as much as they thought they would.
  3. More time consuming registration process.

What do I need to become an ‘Addison Lee’ driver?

  1. Rent a car from Addison Lee.
  2. Own a valid PCO and driving licence
  3. Be 21 or older.

You can start the registration process through their website.

As you read, all the taxi booking platforms ask you for a taxi licenced vehicle to join them. Choose the preferred one among G&M Direct Hire now.

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