PHV Operator Guide

PHV Operator Guide

PHV Operator Guide

As a PCO driver you might not have a clear view to choose a perfect company to work with since you may be unfamiliar with the pros and cons of each company. So, having a list of the private hire companies will help you better to choose the perfect match with you. Here, in this article we will introduce top private hire businesses with advantages and disadvantages so that it would be easier for you to select your future company and work with the best situation. First we will tell you what does PHV operator mean and what are the tasks of a PCO driver? and then covering top PHV operators will be started.

In this article you will read about the following issues

  • What does PHV operator mean?
  • Tasks of a PCO driver
  • Introducing different PHV operators + pros and cons

What does PHV operator mean?

PHV operator

A PHV operator is the company which supports private hire cabs in a particular area or it might have a comprehensive platform which supports more than one single country. PHV operators usually provide a mobile app or a website so that the customer can easily take a taxi and pay for it online. The point is that this idea is getting popular among people rapidly and made a big opportunity for many jobless people to find a nice job with flexible conditions. 

Tasks of a PCO driver

As a PCO driver you are going to be responsible for the things below:

  1. Having an accepted vehicle by the company
  2. Having a PCO license
  3. Picking up the rider from their starting point
  4. Dropping off the customer at their desired destination
  5. Selecting the safest and fastest route or choose a route which customer prefer
  6. Helping the customer to load and unload the carriages
  7. Be well mannered and fare to your customers
  8. Keep the car clean
  9. Calculate the correct charge and refund the exact change if it was needed
  10. Etc.

Note that PCO drivers must be accurate in driving and pay enough attention to road rules. Besides they should be on time in picking up the customer and reading maps.

Introducing different PHV operators + pros and cons

Clearly, each country might have their own and local PHV operators so there must be a PHV operator guide for each of them. Read the coming parts carefully to get more familiar with the most popular companies and choose the best match for you. 


The most famous and the biggest PHV operator in the world is literally Uber, though it is not the pioneer in this trade. The reason could be the interesting offers of Uber that you will read in more detail.


  1. Millions of people use Uber so you will always have a customer.
  2. Having the best user interface on Uber apps made it easy for users to work with. 
  3. Flexibility of the time and location.
  4. There is no limit of cashing out your earnings, which is not possible for some other operators.


  1. Uber charges more than other operators which is 25 percent of the commissions. Paying this price will allow you to catch more customers by connecting to all the users.
  2. There is no specific reason for surge pricing. Surge pricing is the action of increasing and decreasing the rates.

What do I need to become an ‘Uber’ driver?

  1. A four door vehicle which the model is 10 years or newer.
  2. Have the certificate of the vehicle inspection.
  3. Have a PCO license with a valid driving license.
  4. Be 21 or older.
  5. No commercial brands on your car.

If you have the mentioned conditions, go to Uber website and sign up easily. 


Many people think that there is a difference between the two terms and you should look for different terms for the specific purposes for which you want to use the car. if you want to read mo click on the link pco car rental london


Another big PHV operator in the world is Ola which started its services in 2011 in India and Australia. Recently, Ola expanded its services in the UK. 


  1. A big company has many users, so finding customers is easy.
  2. No commission fee for Ola drivers in February, 18 percent on normal days.
  3. Daily payouts.
  4. A “Go to” feature which allows you to choose a customer with a specific destination. (If you are planning to go home, you can pick a customer with the same destination).


  1. Some reports of payment issues from customers.
  2. Working up to 50 or 60 hours to earn £1000 to £1200 is necessary (and guaranteed).
  3. Still not much familiar in London.


What do I need to become an ‘Ola’ driver?

  1. A vehicle model 2008 or newer.
  2. Have a PCO license with a valid driving license.
  3. Pay through commissions or pay weekly membership.
  4. Be 21 or older.

You can easily register on Ola website. 

Free now

Offering both private hire and taxi services made Free now famous and currently 1.5 million users are using the app. 


  1. Twice payments per week.
  2. Loyalty program and special offers and discounts.
  3. Special app features such as blocking passengers and receiving past 6 month reports. 
  4. Driver care team.


  1. Not much popular yet as it is a new brand.
  2. Combining the traditional cabs and new taxi method made many criticisms.
  3. Steady rates which are determined by the app before the ride is started. There won’t be extra fees for sticking in traffic jams.

What do I need to become a ‘Free now’ driver?

  1. Having a 10 year or newer model vehicle.
  2. Have a PCO license with a valid driving license.
  3. Be 21 or older.

You can simply apply on the company’s website.


Green tomato cars

One of the best PHV operators is Green tomato car as they offer environment friendly services. Their motto is:We intend to pave the way to an emission free London.”


  1. Environment friendly services.
  2. Started working in London 6 years earlier so they have more loyal customers and offers.
  3. Working full-time is available on Green tomato cars and you can have yearly salary plus off days.
  4. Bonuses for meeting goals of the company weekly.
  5. Leaning English fees are supported in Green tomato cars.


  1. Not much advertising and brand building.
  2. If you choose to work full time, there won’t be any time and location flexibility.
  3. The car policies are quite stricter in Green tomato cars as they are environment friendly. 

What do I need to become a ‘Green tomato cars’ driver?

  1. A confirmed vehicle by Green tomato cars.
  2. Have a PCO license with a valid driving license.
  3. Be 21 or older.

Addison Lee

In this market, Addison Lee is definitely one of the pioneers as the company was established in 1975 providing minicab services. This background made them change their services into a PHV operator. 


  1. The clients are probably corporate or executive customers which means you will have a safer ride. You can also have steady clients. 
  2. Large range of customers.
  3. Good technology support for the app.


  1. Must rent a car from Alisson Lee, mostly Ford galaxy which is quite expensive.
  2. There are some reports by drivers on not earning as much as they thought to. 
  3. Long registration process.

What do I need to become an ‘Addison Lee’ driver?

  1. Rent a car from Addison Lee.
  2. Own a valid PCO and driving license.
  3. Be 21 or older.

You can start the registration process through their website. 

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