Uber Driver Levels in the UK 2024

Written by: Majid Ismailzada

From passengers tipping poorly to strangers puking inside your car, being a PCO driver isn’t always the most rewarding experience. So, to make sure that its drivers stay dedicated, Uber has recently revised its program, naming it Uber Pro. This upgrade aims to motivate and recognise committed and hard-working Uber drivers. Here is everything you need to know about the Uber driver levels in the UK.

Uber Driver Levels

By working as a PCO driver with Uber, you won’t only earn a lucrative income but will earn more points and unlock new status tiers. Note that the higher your Uber driver level is, the more rewards you will have access to. Since its upgrade to Uber Pro, the ridesharing app has allowed PCO drivers to unlock amazing, profitable rewards, including roadside assistance, 100% off on ASU (Arizona State University) online tuition fees, and complimentary maintenance sessions of your PCO car. The four Uber driver categories are as follows:

1- Blue Uber Driver

The Blue Uber driver is the most basic rank. Any registered PCO driver will have this rank. Some primary benefits of driving around the streets of London as a Blue Uber driver include:

5% fuel saving with Shell GO+.
Partnered promotions from AXA.
Bridgestone selected discounted tyres.
£7.99 worth of gym membership.
£150 PCO car interruption cover along with AXA XL.
5% discount for your PCO car maintenance.
Discounted business support services: Optus, H&R Block, QuickBooks, and Airtax.

2- Gold Uber Driver

The minimum points required to become a Gold Uber driver in the UK is 600. Whereas the gold tier PCO car requirement reduces to 500 points specifically for London. The cancellation rate should be 3%, and the driver’s rating should be 4.7. Some benefits of becoming a Gold Uber driver are as follows:

INSHUR provides 10% discounted Private Hire Motor Insurance.
Free 24/7 roadside assistance with AA. 
Bridgestone selected discounted tyres.
3% fuel saving with Shell GO+.
Partnered PCO car protection from AXA.
Accident replacement vehicles.
Dedicated customer support.
See trip direction and duration.
Gym membership from £7.99.
Discounted business support services: Optus, H&R Block, QuickBooks, and Airtax.
£1.50 discount on EV Charging Subscription from BP Chargemaster. 
£250 PCO car interruption cover with AXA XL.

3- Platinum Uber Driver

The Platinum tier is the second top rank that a PCOA driver can achieve. To qualify for the Platinum Uber driver rank in London, all you need is 900 points. Whereas the point requirement for the rest of the UK is 1200. Moreover, the PCO driver rating should be 4.7, and the cancellation rate should be 3%. The perks of qualifying as a Platinum Uber driver include:

10% discount on maintenance of your PCO car.
Free MOT certification from AXA.
Free 24/7 roadside assistance.
Accident replacement vehicles.
Bridgestone selected discounted tyres.
4% fuel saving with Shell GO+.
100% tuition fee waiver with The Open University.
Priority airport rematch.
Partnered protection from AXA. 
Dedicated customer support.
15% discount on the Private Hire Motor Insurance from INSHUR.
£3350 vehicle interruption cover with AXA XL.
£7.99 worth of gym membership.
Discounted business support services: Optus, H&R Block, QuickBooks, and Airtax.
£3 discount on EV Charging Subscription with BP Chargemaster.
See trip direction and duration.

4- Diamond Uber Driver

Want to become a premium PCO driver? Work twice as hard to achieve the Diamond Uber driver rank. By becoming a diamond Uber driver, you will have countless opportunities and leverages to help you earn more money. The minimum points required to become a Diamond Uber driver in London is 1300 points. Whereas, for the rest of the UK, it is 1800 points. Also, your ride cancellation rate should be only 3%, while your rating should be at least 4.7. The benefits of qualifying for the top-tier diamond rank are as follows:

Free MOT certification from AXA.
Accident replacement vehicles.
Bridgestone selected discounted tyres.
Priority airport rematch.
Free 24/7 roadside assistance with AA. 
5% fuel saving with Shell GO+.
Partnered protection from AXA.
Discounted business support services: Optus, H&R Block, QuickBooks, and Airtax.
PCO drivers can view the direction of the destinations, giving them the authority to select rides according to their preferences. 
10% discount on the maintenance of your PCO car.
100% tuition-free waiver with The Open University.
Dedicated customer support.
Gym membership worth £7.99.
Vehicle inspection worth £450 with AXA XL.
£4 discount on BP Chargemaster’s EV Charging Subscription.
20% off on Private Hire Motor Insurance from INSHUR.

What Should You Do to Become a Diamond Uber Driver?

The ranking of a PCO driver is based on the points that they earn during the fixed 3-month period, 5 points for each trip during peak times, and 1 point for driving during off-time hours. Two key factors must be considered if you want to become a diamond Uber driver: rider ratings and trip cancellation rate. According to the basic rules of ridesharing apps, the higher the ratings of a PCO driver are, the more points they will get. In simpler words, your chances of becoming a diamond Uber driver directly depend on your customer rating.

Even though the gold and platinum tiers allow you to view the duration and direction of the trip, if you want to become a diamond Uber driver, we advise you not to cancel trips frequently. However, Uber does give its drivers a 3% leverage, and that too only if they have a reasonable cause.

Remember that to maintain the diamond status; you should have an over 85% acceptance rate and less than 3% cancellation rate. To calculate an Uber driver’s rating, what the app does is that they take out the average of the last 500 ratings. Note that these ratings are collected over three months, and they play a vital role in determining the rank of the PCO driver and the awards they unlock.

Can Uber Drivers Rate Customers? | How Does Rating Customers Work?

Did you know that Uber drivers can also rate customers? This allows the drivers to identify passengers, making it easier for them to decide whether they want to select the ride or not. So, what happens is that after each ride, Uber allows the PCO driver to rate the customer based on their behavior, personality, and communication skills out of 5.

Wrapping It Up!

The distinctive business model of Uber ensures that both the PCO drivers and the customers are satisfied. Treating all stakeholders equally, the app has a fair rating system, making it easier for you to evaluate your driver or passenger. Knowing that Uber driver spends most of their days driving people around the city, the developers have created ranks to reward the dedicated drivers for their services. To earn the most reputed diamond Uber driver rank, ensure that your ratings are 4.7 or above!